where tourism expertise meets outstanding service.
LTS - Beating at the heart of the city.
To be the trusted partner behind exceptional customer experiences and smart digital operations – powered by multilingual talent, deep industry expertise, and a service culture with a touristic heart.
Our mission is to support tourism companies in making their customer service more efficient, flexible, and human. We combine highly skilled teams with technological expertise and a deep understanding of the industry’s unique needs.
We don’t just speak your language – we know your industry.
From seasonal peaks to long-term planning – we adapt to you.
Consistent high service quality isn’t a promise – it’s our standard.
Meet the experienced professionals leading our organization to success

Managing Director
Lukas Hirschl brings extensive experience in customer service and outsourcing, with a strong focus on the travel and tourism industry. He stands for hands-on solutions, entrepreneurial thinking, and exceptional service quality.
His mission: partnerships built on trust, tailored strategies – and customer experiences that leave a lasting impression.
Core focus on tourism with unmatched flexibility and expertise
Committed to excellence through internationally recognized standards
Certified Excellence
Certified Excellence
Certified Excellence