LTS
Core focus on tourism with unmatched flexibility and expertise
Our Mission & Vision
Vision
To be the trusted partner behind exceptional customer experiences and smart digital operations – powered by multilingual talent, deep industry expertise, and a service culture with a touristic heart.
Mission
Our mission is to support tourism companies in making their customer service more efficient, flexible, and human. We combine highly skilled teams with technological expertise and a deep understanding of the industry’s unique needs.
Why Choose LTS?
Tourism Expertise
We don’t just speak your language – we know your industry.
Flexible Solutions
From seasonal peaks to long-term planning – we adapt to you.
Quality Assurance
Consistent high service quality isn’t a promise – it’s our standard.
Leadership Team
Meet the experienced professionals leading our organization to success
Lukas Hirschl
Managing Director
Lukas Hirschl brings extensive experience in customer service and outsourcing, with a strong focus on the travel and tourism industry. He stands for hands-on solutions, entrepreneurial thinking, and exceptional service quality.
His mission: partnerships built on trust, tailored strategies – and customer experiences that leave a lasting impression.
Amr Shahine
General Manager
Amr Shahine stands for structure, precision, and results.
With over 25 years of experience in tourism and investment, he has led and scaled multiple destination management companies through KPI-driven leadership, sharp market analysis, and financial discipline.
His strategic mindset and focus on sustainable growth have made him a key player in transforming operations and driving long-term value.
Throughout his career, Amr has taken the lead in managing renowned DMCs such as LTS, W2M, and Alliance, and is currently part of the management team at MTS Globe Egypt.
His approach: measurable results, empowered teams, and long-term success for our partners.
Join Our Team
LTS - Beating at the heart of the city.
Certifications & Standards
Committed to excellence through internationally recognized standards
ISO 9001:2015
Certified Excellence
ISO 27001 Information Security
Certified Excellence
GDPR Compliance Certification
Certified Excellence
Ready to Experience the LTS Difference?
where tourism expertise meets outstanding service.